Effective Date: 1 February 2026
The English version of these Terms and Conditions governs the contract. Any translations provided (including via third-party translation tools such as Google Translate) are for convenience only and have no legal effect.
This agreement applies as between you, the User of this Website and Guro Learning Solutions Limited, the owner(s) of this Website. Your agreement to comply with and be bound by Clauses 1, 2, 4 – 11 and 15 – 25 of these Terms and Conditions is deemed to occur upon your first use of the Website. Clauses 3 and 12 – 14 apply only to the sale of Services. If you do not agree to be bound by these Terms and Conditions, you should stop using the Website immediately.
No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and Our acceptance of that offer is deemed to occur upon Our sending a confirmation email to you indicating that your order has been accepted.
In this Agreement the following terms shall have the following meanings:
"Account": means collectively the personal information, Payment Information and credentials used by Users to access Paid Content and / or any communications System on the Website;
"Content": means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;
"Facilities": means collectively any online facilities, tools, services or information that Guro Learning Solutions Limited makes available through the Website either now or in the future;
"Services": means the services available to you through this Website, specifically use of the Guro Learning Solutions Limited proprietary e-learning platform;
"Payment Information": means any details required for the purchase of Services from this Website. This includes, but is not limited to, credit / debit card numbers, bank account numbers and sort codes;
"Premises": Means Our place(s) of business located at 77 Camden Street Lower, Dublin, Ireland D02XE80;
"System": means any online communications infrastructure that Guro Learning Solutions Limited makes available through the Website either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
"User" / "Users": means any third party that accesses the Website and is not employed by Guro Learning Solutions Limited and acting in the course of their employment;
"Website": means the website that you are currently using (academy.myaitraining.eu) and any sub-domains of this site (e.g. subdomain.yourschool.com) unless expressly excluded by their own terms and conditions; and
"We/Us/Our": means Guro Learning Solutions Limited, a company incorporated in the Republic of Ireland with Company registration Number 798064 , located at 77 Camden Street Lower, Dublin, Ireland D02XE80.
Persons under the age of 16 should use this Website only with the supervision of a parent or guardian. Payment Information must be provided by, or with the permission of, a parent or guardian.
These Terms and Conditions also apply to customers procuring Services in the course of business.
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4.1 Subject to the exceptions in Clause 5 of these Terms and Conditions, all Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Guro Learning Solutions Limited, Our affiliates or other relevant third parties. By continuing to use the Website you acknowledge that such material is protected by applicable Irish, EU and International intellectual property and other laws.
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4.2 Subject to Clause 6 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given Our express written permission to do so.
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5.1 Unless otherwise expressly indicated, all Intellectual Property rights including, but not limited to, Copyright and Trademarks, in product images and descriptions belong to the manufacturers or distributors of such products as may be applicable.
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5.2 Subject to Clause 6 you may not reproduce, copy, distribute, store or in any other fashion re-use such material unless otherwise indicated on the Website or unless given express written permission to do so by the relevant manufacturer or supplier.
- 6.1 Subject to Clause 5, all Content included on the Website, unless uploaded by Users, including text, graphics, logos, icons, images, audio, video, data compilations, page layout, underlying code, and software is the property of Guro Learning Solutions Limited, our affiliates, or relevant third parties. By using the Website you acknowledge that this material is protected under Irish, EU, and international intellectual property law.
- 6.2 Use of the Services and all Content is limited to the following:
- B2C Customers: Content is licensed for personal learning only.
- B2B Customers:
B2B Customers may use Content solely for internal training and educational purposes within their organisation. Redistribution, resale, sub-licensing, or sharing with external third parties is prohibited. B2B Customers are responsible for ensuring compliance with these restrictions. Guro Learning Solutions Limited reserves the right to suspend Accounts or revoke access in the event of breach.
- Reproduce, distribute, resell, sublicense, or make Content available to any third party;
- Modify, adapt, or create derivative works from the Content without express written permission.
- 6.4 All rights not expressly granted are reserved by Guro Learning Solutions Limited. This license is non-exclusive, non-transferable, and revocable.
- 6.5 Users are responsible for ensuring compliance with these restrictions.
This Website may contain links to other sites. Unless expressly stated, these sites are not under the control of Guro Learning Solutions Limited or that of Our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.
Links to Our Website are permitted without prior approval, provided they do not misrepresent the content or imply endorsement by Guro Learning Solutions Limited.
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9.1 When using any System on the Website you should do so in accordance with the following rules. Failure to comply with these rules may result in your Account being suspended or closed:
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9.1.1 You must not use obscene or vulgar language;
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9.1.2 You must not submit Content that is unlawful or otherwise objectionable. This includes, but is not limited to, Content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
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9.1.3 You must not submit Content that is intended to promote or incite violence;
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9.1.4 It is advised that submissions are made using the English language as We may be unable to respond to enquiries submitted in any other languages;
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9.1.5 The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;
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9.1.6 You must not impersonate other people, particularly employees and representatives of Guro Learning Solutions Limited or Our affiliates; and
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9.1.7 You must not use Our System for unauthorised mass-communication such as "spam" or "junk mail".
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9.2 You acknowledge that Guro Learning Solutions Limited reserves the right to monitor any and all communications made to Us or using Our System.
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9.3 You acknowledge that Guro Learning Solutions Limited may retain copies of any and all communications made to Us or using Our System.
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9.4 You acknowledge that any information you send to Us through Our System may be modified by Us in any way and you hereby waive your moral right to be identified as the author of such information. Any restrictions you may wish to place upon Our use of such information must be communicated to Us in advance and We reserve the right to reject such terms and associated information.
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10.1 In order to procure Services on this Website and to use certain other parts of the System, you are required to create an Account which will contain certain personal details and Payment Information which may vary based upon your use of the Website as We may not require payment information until you wish to make a purchase. By continuing to use this Website, you represent and warrant that:
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10.1.1 all information you submit is accurate and truthful;
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10.1.2 you have permission to submit Payment Information where permission may be required; and
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10.1.3 you will keep this information accurate and up-to-date. Your creation of an Account is further affirmation of your representation and warranty.
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10.2 It is recommended that you do not share your Account details, particularly your username and password. We accept no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser.
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10.3 If you have reason to believe that your Account details have been obtained by another person without consent, you should contact Us immediately to suspend your Account and cancel any unauthorised orders or payments that may be pending. Please be aware that orders or payments can only be cancelled up until provision of Services has commenced. In the event that an unauthorised provision commences prior to your notifying Us of the unauthorised nature of the order or payment then you shall be charged for the period from the commencement of the provision of services until the date you notified us and may be charged for a billing cycle of one month.
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10.4 When choosing your username you are required to adhere to the terms set out above in Clause 9. Any failure to do so could result in the suspension and/or deletion of your Account.
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11.1 Either Guro Learning Solutions Limited or you may terminate your Account. If We terminate your Account, you will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, We reserve the right to terminate without giving reasons.
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11.2 If We terminate your Account, any current or pending orders or payments on your Account will be cancelled and provision of Services will not commence.
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12.1 Whilst every effort has been made to ensure that all general descriptions of Services available from Guro Learning Solutions Limited correspond to the actual Services that will be provided to you, We are not responsible for any variations from these descriptions as the exact nature of the Services may vary depending on your individual requirements and circumstances. This does not exclude Our liability for mistakes due to negligence on Our part and refers only to variations of the correct Services, not different Services altogether. Please refer to sub-Clause 13.8 for incorrect Services.
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12.2 Where appropriate, you may be required to select the required Plan of Services.
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12.3 We neither represent nor warrant that such Services will be available at all times and cannot necessarily confirm availability until confirming your Order. Availability indications are not provided on the Website.
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12.4 All pricing information on the Website is correct at the time of going online. We reserve the right to change prices and alter or remove any special offers from time to time and as necessary.
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12.5 In the event that prices are changed during the period between an order being placed for Services and Us processing that order and taking payment, then the price that was valid at the time of the order shall be used.
- 12.6 Insurance (B2B transactions only)
- Guro Learning Solutions Limited intends to maintain appropriate professional indemnity and relevant business insurance for the provision of Services.
- Evidence of such insurance will be provided to business customers upon request, once the first B2B contract is executed.
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13.1 No part of this Website constitutes a contractual offer capable of acceptance. Your order constitutes a contractual offer that We may, at Our sole discretion, accept. Our acceptance is indicated by Us sending to you an order confirmation email. Only once We have sent you an order confirmation email will there be a binding contract between Guro Learning Solutions Limited and you.
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13.2 Order confirmations under sub-Clause 13.1 will be sent to you before the Services begin and shall contain the following information:
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13.2.1 Confirmation of the Services ordered including full details of the main characteristics of those Services;
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13.2.2 Fully itemised pricing for the Services ordered including, where appropriate, taxes, delivery and other additional charges;
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13.2.3 Relevant times and dates for the provision of the Services;
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13.2.4 User credentials and relevant information for accessing those services.
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13.3 If We, for any reason, do not accept your order, no payment shall be taken under normal circumstances. In any event, any sums paid by you in relation to that order will be refunded within 14 calendar days.
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13.4 Payment for the Services shall be taken via your chosen payment method, immediately for any setup fee that corresponds to the service plan you purchased and at the same day of each subsequent month (“billing cycle”) for charges accrued during the previous month (“billing cycle”) AND/OR as indicated in the order confirmation you received.
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13.5 We aim to fulfill your Order within 2-3 working days or if not, within a reasonable period following your Order, unless there are exceptional circumstances. If we cannot fulfill your Order within a reasonable period, we will inform you at the time you place the Order by a note on the relevant web page or by contacting you directly after you place your Order. Time is not of the essence of the Contract, which means we will aim to fulfill your Order within any agreed timescales but this is not an essential term of the Contract and we will not be liable to you if we do not do so. If the Services are to begin within 14 calendar days of Our acceptance of your order, at your express request, you will be required to expressly acknowledge that your statutory cancellation rights, detailed below in Clause 14, will be affected.
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13.6 Guro Learning Solutions Limited shall use all Our reasonable endeavours to provide the Services with reasonable skill and care, commensurate with best trade practice.
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13.7 In the event that Services are provided that are not in conformity with your order and thus incorrect, you should contact Us immediately to inform Us of the mistake. We will ensure that any necessary corrections are made within five (5) working days.
- Additional terms and conditions may apply to the provision of certain Services. You will be asked to read and confirm your acceptance of any such terms and conditions when completing your Order.
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13.8 Guro Learning Solutions Limited provides technical support via Our support email support@myaitraining.eu. Guro Learning Solutions Limited makes every effort possible to respond in a timely manner but we do not guarantee a particular response time.
We want you to be completely satisfied with the Services you order from
Guro Learning Solutions Limited. If you need to speak to us about your Order, then please contact customer care by email at support@myaitraining.eu or write to us at Our address (see section 1 above). You may cancel an Order that we have accepted or cancel the Contract. If any Specific Terms accompanying the Service contain terms about cancelling the Service, the cancellation policy in the Specific Terms will apply.
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14.1 Consumer Right to Cancel (B2C only)
If you are a consumer based in the European Union, you normally have a statutory right to cancel a distance contract within 14 calendar days (“cooling-off period”).
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14.2 Immediate Access and Waiver of Cooling-Off
For digital courses:
- Access to the course will be granted immediately upon purchase.
- By purchasing and starting the course, you expressly agree that your statutory right to cancel under the 14-day cooling-off period is waived once the Services are fully delivered i.e., once the course content has been made accessible to the user in full.
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14.3 Partial or Unstarted Services
- If you have not yet started the course within the 14-day period, you may cancel your order by contacting us at billing@myaitraining.eu
- If Services have begun but are not yet fully delivered and you cancel within the cooling-off period, you will be charged only for the proportion of Services already provided. Refunds will be issued within 5 working days.
- For digital courses consisting of multiple modules or lessons, if you cancel within the cooling-off period after having accessed only part of the course, the refund will be calculated proportionally based on the number of modules fully made available to you relative to the total number of modules in the course. Any payments already made for modules not yet accessed will be refunded within 5 working days. - 14.4 B2B Customers If you are purchasing as a business (B2B), the statutory cooling-off period does not apply, and all cancellations are subject to the specific terms agreed upon in the contract.
- 14.5 How to Cancel
To exercise your cancellation rights (if applicable), please contact us at:
Email: billing@myaitraining.eu
Address: 77 Camden Street Lower, Dublin, Ireland D02 XE80
Use of the Website is also governed by Our
Privacy Policy, which is incorporated into these Terms and Conditions by this reference.
Our Privacy Policy explains how we collect, use, store and protect personal data in accordance with Regulation (EU) 2016/679 (the General Data Protection Regulation – “GDPR”) and the Data Protection Act 2018 (Ireland).
The Privacy Policy forms an integral part of these Terms and Conditions and is available at:
https://www.myaitraining.eu/privacy-policy (or such other URL as may be updated from time to time).
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16.1 We collect and process personal data only where we have a lawful basis under GDPR, primarily:
- Necessary for performance of a contract with you; or
- Necessary to comply with legal obligations.
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16.2 Personal data may be used solely for:
- Administering our Services;
- Creating and managing user Accounts;
- Processing payments;
- Communicating with you regarding your use of the Website or Services;
- Compliance with legal obligations.
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16.3 We do not sell personal data. We may share personal data with third-party service providers acting as data processors (such as payment processors, hosting providers, or learning platform providers) solely for the purpose of operating the Website and delivering the Services. All such third parties are contractually required to implement appropriate safeguards in accordance with GDPR.
- 16.4 Personal data will not be transferred outside the European Economic Area (“EEA”) unless appropriate safeguards, such as EU-approved Standard Contractual Clauses, are implemented in accordance with GDPR.
- 16.5 Further information about how we process personal data, your rights under data protection law, and how to exercise those rights is set out in Our Privacy Policy.
- 16.6 Personal data will be retained only for as long as necessary to provide the Services, manage your Account, and comply with legal or regulatory obligations. Once it is no longer required, personal data will be securely deleted or anonymised.
- 16.7 Where cookies, analytics, or other tracking technologies are used on the Website, processing is based on our legitimate interest in improving and optimising the Website and Services. Such processing is conducted in accordance with GDPR, and Users may manage or disable cookies through their browser settings or by using the cookie consent tool provided on the Website. Full details are set out in Our Cookie Policy.
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17.1 We make no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of Our Service or Services.
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17.2 No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.
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17.3 No part of this Website is intended to constitute a contractual offer capable of acceptance.
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17.4 Whilst We use reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details and your computers.
We reserve the right to change the Website, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the Website following the changes. If We are required to make any changes to these Terms and Conditions by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.
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19.1 The Website is provided “as is” and on an “as available” basis. Guro Learning Solutions Limited uses industry best practices to provide a high uptime, including a fault-tolerant architecture hosted in cloud servers. We provide no guarantee that the Website or Facilities will be free of defects or interruptions. In the unlikely event of significant disruption, we will make reasonable efforts to restore access and provide remedies where required under applicable law.
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19.2 We accept no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
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20.1 To the maximum extent permitted by law, We accept no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. You should be aware that you use the Website and its Content at your own risk.
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20.2 Nothing in these Terms and Conditions excludes or limits liability for death or personal injury caused by negligence, or for any liability which cannot be excluded under applicable Irish or EU law.
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20.3 Nothing in these Terms and Conditions excludes or restricts Guro Learning Solutions Limited's liability for any direct or indirect loss or damage arising out of the incorrect provision of Services or out of reliance on incorrect information included on the Website.
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20.4 In the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these Terms and Conditions and shall not affect the validity and enforceability of the remaining Terms and Conditions. This term shall apply only within jurisdictions where a particular term is illegal.
- 20.5 To the maximum extent permitted by law, Guro Learning Solutions Limited shall not be liable for any indirect, consequential, or special loss arising from use of digital course materials.
In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.
In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.
Nothing in these Terms and Conditions shall confer any rights upon any third party. The agreement created by these Terms and Conditions is between you and Guro Learning Solutions Limited.
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24.1 All notices / communications shall be given to Us either by post to Our Premises (see address above) or by email to info@myaitraining.eu. Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
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24.2 Guro Learning Solutions Limited does not use your personal information for marketing purposes. All communications from Us relate only to the provision of the Services you have purchased.
These Terms and Conditions and the relationship between you and Guro Learning Solutions Limited shall be governed by and construed in accordance with the Law of the Republic of Ireland and Guro Learning Solutions Limited and you agree to submit to the exclusive jurisdiction of Ireland. The English version of these Terms and Conditions governs the contract. Any translations provided (including via third-party translation tools) are for convenience only and have no legal effect.
